FREE SHIPPING ON UK ORDERS

0 - £0.00

No products in the cart.

Privacy Policy

Last Updated: 4 March 2026

Gut Health Test respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the website guthealthtest.co.uk, purchase a microbiome testing kit, or contact us regarding our services.

Gut Health Test operates as a facilitation and referral service that helps customers purchase microbiome testing kits supplied and processed by independent laboratory providers. We do not perform medical testing, laboratory analysis, or clinical diagnostics ourselves.

If you have any questions about this Privacy Policy or how your personal data is handled, you can contact us using the details below.

Telephone: 07848440539
Email: info@guthealthtest.co.uk
Address: Birchfield Road, Widnes WA8 7TG

Who We Are

Gut Health Test provides an online platform that helps individuals purchase microbiome testing kits from independent laboratory providers.

Our role is to facilitate the purchase and connection between customers and a testing provider. The laboratory provider is responsible for the analysis of samples, preparation of reports, and any clinical or scientific interpretation of results.

For the purposes of UK data protection law, Gut Health Test acts as the data controller for personal data collected through this website relating to customer enquiries, purchases, and communications.

Independent laboratory providers may act as separate data controllers for personal data required to perform laboratory testing services.

What Information We Collect

We may collect and process several categories of personal data when you use our website or purchase a test kit.

Contact Information

This may include:

• Name
• Email address
• Telephone number
• Delivery address

This information allows us to communicate with you and process your order.

Order Information

When you purchase a microbiome testing kit, we may collect information relating to your order, such as:

• Order details
• Delivery preferences
• Customer service communications

This information helps us process orders and provide support.

Technical Information

When you visit our website, certain technical data may be collected automatically. This may include:

• IP address
• Device type
• Browser type
• Pages visited on the website
• Website usage data collected through cookies or analytics tools

This information helps us understand how visitors use our website and improve its performance.

Health or Lifestyle Information

In some cases, you may voluntarily provide information relating to health, diet, lifestyle, or gut health concerns in order to obtain a microbiome test or receive a personalised report.

Information relating to health is classified as special category data under UK data protection law. Where such data is collected, it is processed only where necessary for the services requested and typically with your explicit consent.

How We Use Your Information

We use personal data for several purposes.

Processing Orders

Your contact and order details allow us to process your purchase and arrange delivery of a microbiome testing kit.

Facilitating Laboratory Testing

Certain information may be shared with the independent laboratory provider responsible for analysing the microbiome sample and generating your results.

Customer Support

We may use your contact details to respond to enquiries, provide support relating to your order, or assist with questions about the testing process.

Improving Our Website

Technical data and analytics information help us understand how visitors use the website so we can improve user experience and functionality.

Legal and Regulatory Compliance

In certain circumstances, we may process personal data in order to comply with legal obligations or regulatory requirements.

Sharing Your Information

In order to facilitate microbiome testing services, we may share your personal information with independent laboratory providers who supply the testing kits and analyse the samples.

These providers are responsible for:

• Laboratory testing and analysis
• Generating microbiome reports
• Handling biological samples
• Ensuring appropriate laboratory standards and regulatory compliance

We may also share personal data with trusted service providers that help operate our website and business services, such as:

• Website hosting providers
• IT support and security providers
• Delivery or logistics partners
• Analytics providers

We only share personal information where necessary and appropriate safeguards are in place.

We do not sell personal data to third parties.

How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect personal data from unauthorised access, misuse, loss, or disclosure.

Security measures may include:

• Secure website infrastructure
• Restricted data access controls
• Secure communication systems

Although we take reasonable precautions to protect personal data, no method of internet transmission can be guaranteed to be completely secure.

How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected.

Examples include:

• Order and transaction information retained for administrative and legal purposes
• Customer communications retained for support and record keeping

When personal data is no longer required, it will be securely deleted or anonymised where possible.

Your Data Protection Rights

Under UK data protection law, you have a number of rights regarding your personal data.

These include the right to:

Access your personal data

You may request a copy of the personal data we hold about you.

Correct inaccurate information

You can ask us to correct any inaccurate or incomplete information.

Request deletion

You may request that we delete your personal data where there is no legal reason for us to retain it.

Restrict processing

In certain circumstances, you may ask us to limit how your personal data is used.

Data portability

Where applicable, you may request a copy of your data in a portable format.

Object to processing

You may object to certain types of data processing where applicable.

To exercise these rights, please contact us using the contact details provided in this Privacy Policy.

Complaints

If you have concerns about how your personal data is handled, we encourage you to contact us first so that we can try to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), which is the UK’s independent authority responsible for data protection.

Cookies

Our website may use cookies and similar technologies to improve website functionality and analyse visitor behaviour.

Cookies help us understand how visitors interact with our website and allow certain features to function correctly.

Further details about cookies used on our website are explained in our Cookie Policy.

Third-Party Websites

Our website may contain links to third-party websites, including laboratory providers or external information sources.

We are not responsible for the privacy practices or content of third-party websites. Users should review the privacy policies of any external websites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or best practices.

The latest version will always be published on this page with the updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal data is handled, please contact us.

Telephone: 07848440539
Email: info@guthealthtest.co.uk
Address: Birchfield Road, Widnes WA8 7TG