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Website and eCommerce Terms and Conditions

Last Updated: 4 March 2026

These Website and eCommerce Terms and Conditions govern your use of the website guthealthtest.co.uk and any purchases made through the website.

By accessing this website or purchasing products through it, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, you should not use this website.

If you have any questions regarding these Terms and Conditions, you can contact us using the details below.

Telephone: 07848440539
Email: info@guthealthtest.co.uk
Address: Birchfield Road, Widnes WA8 7TG

About Gut Health Test

Gut Health Test operates an online platform that helps customers purchase microbiome testing kits supplied by independent laboratory providers.

Our role is to facilitate the purchase of test kits and connect customers with the laboratory responsible for processing samples and producing microbiome reports.

Gut Health Test does not operate a medical laboratory, perform testing, analyse samples, or provide clinical diagnoses. All laboratory testing and scientific analysis are carried out by independent third-party providers.

Use of This Website

By using this website, you agree that you will:

• Use the website only for lawful purposes
• Provide accurate and truthful information when placing an order or making enquiries
• Not misuse the website or interfere with its operation
• Not attempt to gain unauthorised access to any part of the website or its systems

You must not knowingly introduce viruses, malicious software, or harmful technology to the website.

Products and Services

The website allows customers to purchase microbiome testing kits that are supplied and analysed by independent laboratory providers.

When you purchase a kit through our website:

• A testing kit will be supplied by the relevant laboratory provider
• You will collect and submit your sample following the instructions provided
• The laboratory provider will analyse the sample and produce the results

Gut Health Test does not analyse biological samples or produce test results.

Eligibility

By purchasing a product through this website, you confirm that:

• You are at least 18 years of age or have the consent of a parent or guardian
• The information you provide when placing an order is accurate and complete
• You are purchasing the test for lawful personal use

Orders

When you place an order through the website, you are making an offer to purchase the product.

Orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order where necessary, including in situations involving:

• Incorrect pricing
• Product availability issues
• Suspected misuse of the website

Pricing

Prices displayed on the website are shown in GBP (£) unless otherwise stated.

We aim to ensure that prices are accurate. However, pricing errors may occasionally occur. If an incorrect price is displayed, we reserve the right to cancel the order and notify you before processing payment.

Payment

Payments made through the website are processed securely using third-party payment providers.

By submitting payment details, you confirm that you are authorised to use the payment method provided.

Gut Health Test does not store full payment card details on its systems.

Delivery

Testing kits will be delivered to the address provided at the time of purchase.

Delivery times may vary depending on the delivery provider and location. Estimated delivery times displayed on the website are for guidance only and are not guaranteed.

Gut Health Test is not responsible for delays caused by postal services, couriers, or circumstances beyond our control.

Sample Processing and Results

Once you have received your test kit, you must follow the instructions provided for collecting and returning your sample.

The independent laboratory provider is responsible for:

• Processing the biological sample
• Conducting microbiome analysis
• Preparing and delivering test results

Gut Health Test does not control the laboratory testing process or the content of the results provided.

Medical Disclaimer

Microbiome testing kits are intended to provide informational insights about gut health and are not a substitute for professional medical advice.

Gut Health Test does not provide medical advice, diagnosis, or treatment.

If you have concerns about your health or medical condition, you should consult a qualified healthcare professional.

Cancellations and Refunds

Customers may have rights under UK consumer protection law regarding cancellations and refunds.

If you wish to cancel an order, you should contact us as soon as possible.

Once a testing kit has been dispatched or used, cancellation or refund eligibility may be limited, particularly where hygiene or biological sample considerations apply.

Further details are available in our Refund and Cancellation Policy.

Intellectual Property

All content on this website, including text, graphics, design, logos, and layout, is the property of Gut Health Test unless otherwise stated.

You may view and print website content for personal use only.

You must not reproduce, distribute, modify, or commercially exploit website content without prior written permission.

Website Availability

We aim to ensure that the website is available at all times. However, we do not guarantee uninterrupted access.

The website may occasionally be unavailable due to maintenance, technical issues, or circumstances beyond our control.

Third-Party Services

Certain services associated with the products sold on this website are provided by independent third parties, including laboratory providers, delivery companies, and payment processors.

Gut Health Test is not responsible for the actions or services of these independent providers.

Limitation of Liability

To the fullest extent permitted by law, Gut Health Test shall not be liable for any loss or damage arising from:

• The use of this website
• Delays in delivery of testing kits
• Laboratory analysis performed by third-party providers
• Reliance on the results or information provided by the testing service

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

Changes to These Terms

We may update these Website and eCommerce Terms and Conditions from time to time to reflect changes in our services or legal requirements.

The latest version will always be available on this page along with the date of the most recent update.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes relating to the use of this website or purchases made through it shall be subject to the jurisdiction of the courts of England and Wales.

Contact Information

If you have any questions regarding these Website and eCommerce Terms and Conditions, please contact us.

Telephone: 07848440539
Email: info@guthealthtest.co.uk
Address: Birchfield Road, Widnes WA8 7TG